The details to complete your account registration will be sent to your mailbox after you have submitted the registration form. If you didn’t receive this email, your email service provider’s may blocking it. You can check your junk / spam folder or contact us at support@metristrade.com

By default, the address you used when creating your Metrixtrade account will be saved as your default delivery address. When checking out your order, the default delivery address will be shown. However, you can change the delivery address at will. You can use your loved ones address when shopping for them, the items will be delivered directly to them instead of your default Metrixtrade delivery address.

After logging into your account, the status of your checkout history can be found under Order History. For orders via registered postage, a tracking number will be sent to you as soon as Metrixtrade gets the receipt from the registered postage company in charge of delivering your items.

Yes you can! After logging into your account, go to your Shopping Cart. Here, you will be able to make payment or cancel your order(s). Once the payment is made, you cannot cancel the order(s) anymore, unless there is an issue with the items purchased.

The delivery time depends on your country of residence, normally it takes 5-22 business.

If you experience delays in receiving your order, contact us immediately and we will help to confirm the status of your order.

Metrixtrade uses Paypal as the only payment gateway for now. PayPal is the simplest way to pay for goods and services online. During order(s) check out, you’ll be redirected to the Paypal website. Be sure to fill in your correct information for a hassle-free payment processing. After a successful Paypal payment, a payment information will be automatically sent to Metrixtrade.com for your order(s) It is fast, convenient & safe.

https://www.paypal.com/sg/webapps/mpp/how-paypal-works

Yes! It is frequently misunderstood that a Paypal account is necessary for making payments via Paypal. The simple truth is you are not obliged to have one before using PayPal to make payment, however, we highly recommend you sign up with PayPal for a seamless checkout.

You can definitely pay for order(s) with a PayPal supported Debit or Credit via PayPal

Using Paypal makes it easier for Metrixtrade to deliver your orders on time. Paypal remains the simplest and most secure way to pay for goods and services online. An account needed.

For more information you can click on the following link to see how Paypal works.